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Would You Pass The Dorothy Test?

By: Eric Garner

I wonder if you would pass the Dorothy Test?

OK, you're probably wondering what the Dorothy Test is. Well, let me tell you that it's the secret to one of the most important skills a manager can possess. It's a secret that will almost certainly change your life. And it's a secret that, once learnt, will never be forgotten.

Now here is the story of the Dorothy Test as told by Ann Wilde.

"During my second month of nursing school, our professor gave us a test. I was a conscientious student and had breezed through the questions, until I read the last one. This is what it said: "What is the first name of the woman who cleans the school?" Surely, this was some kind of joke.

I had seen the cleaning woman several times. She was tall, dark-haired and in her 50s, but how would I know her name? I handed in my paper, leaving the last question blank.

Just before class ended, one student asked if the last question would count toward our test grade. "Absolutely," said the professor. "In your careers, you will meet many people. All are significant. They deserve your attention and care, even if all you do is smile and say 'hello'."

I've never forgotten that lesson.

I also learned her name was Dorothy."

So, today, if not right now, go and say "Hello" to every person in your building who you would not normally speak to and say thanks for the contribution they make.

Article Source: http://www.articleblender.com

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